IT Services

Desktop Repairs & Maintenance Services

Hard Drive Problems ?

Is your computer not booting? Have you received the "Blue Screen Of Death" error? Hard drive making strange sounds? It may be due to a hard drive error. With our expertise we will be able to tell you if it is a hard drive failure. Hard drives can be replaced. Various sizes are available. If the data was retrievable then data transfer can also be carried out. If not then Data Recovery would be done. Once the new hard drive is installed then we will install the operating system, Microsoft Office, Adobe Reader and more.

General Maintenance

Is your computer switching off randomly? Not performing the way it used to as when you bought it? Bring it to Ztech. We will strip it down. Clean the cooling system as this area tends to collect a lot of dust which in turn results in overheating, randomly switching off and finally burning the processor. We will apply new thermal paste, remove any unnecessary files and malicious softwares. Your personal data will not be affected.

Printer Repairs

General Printer Maintenance Services

Printers need an out of warranty service at minimum once per year. The Ztech Team will do a total strip down and clean the device and its components, service the pickup rollers and gears, clean the ink service station. Maximize uptime and extend the usable life of your printer with an annual preventative maintenance service.

Printer Displays An Error Message

There is a long list of error messages that may appear on your printer's display, and each error is specific to printer brand. Error messages can point to such things as power supply issues, faulty components, paper handling issues, network problems, memory issues, or problems with the print job sent into the printer queue.

Ghosting

When you print to a printer, an effect known as "ghosting" occurs. Ghosting refers to an object or letter that is repeated several times down the length of a page at even intervals. The repeated image appears as a light or dark area relative to the surrounding image. Ghosting most often occurs when a large black pattern is followed by a fine gray scale. The condition is caused by residual electrical charges left on the surface of the electro-photographic (EP) drum or a lack of toner in the developer region. Ghosting is a condition experienced in one form or another by all devices that use the electro-photographic (EP) process.

Software Repairs

Removal of viruses, worms, malware & spyware

We will remove all the infections residing in your desktops, laptops, flash drives and memory cards. In some cases, a complete Operating System re-installation is required. We will first backup all your documents, photos, videos, emails (installed softwares cannot be backed up) before we re-install the operating system. Our consultation is free of how to further protect your devices from future infections. Get protected now before disaster strikes.

Software Installations

Installation of operating systems (Windows XP, 7, 8, 8.1 and 10). We will first backup all your data before the re-installation and then copy your data back as it was before. Installation of Microsoft Office (Full Package), CD burning, Adobe, Anti Virus and many other software. Done whilst you wait. Having problems with a certain software? Getting pop up errors? Bring it to us and we will restore it back to its normal operation. Some situations would require us to test your hardware if it is performing to its optimum performance. If we do find any issues with your hardware/hard drive, we will quote you first before doing any further repairs.

Driver Installations

Is your printer not responding to print commands ? Wi-Fi, sound, over-sized icons on your desktop, USB ports, HDMI port, or SD memory card port not working ? Your device may need a driver update. Without the drivers your desktop / laptop will not know how to communicate with other peripherals, routers, printers, etc. Bring your computer in and we will get all the hardware working at a minimal fixed cost.

Data Transfer/Data Backup

Is your printer not responding to print commands ? Wi-Fi, sound, over-sized icons on your desktop, USB ports, HDMI port, or SD memory card port not working ? Your device may need a driver update. Without the drivers your desktop / laptop will not know how to communicate with other peripherals, routers, printers, etc. Bring your computer in and we will get all the hardware working at a minimal fixed cost.

Operating System Tune-ups

Is your computer too slow, freezing, not responding to commands ? Your computer may be infected with malware. We will remove any malicious or unnecessary software, free up space by removing files (it will not affect your personal information), optimize the Windows startup, defragment your hard drive. If we are not successful, then we would have to re-install the operating system.

Data Recovery

Data Recovery

Complete and capable data recovery software for rescuing files under almost any conditions including: accidentally deleted files; damaged or formatted hard drive; lost/deleted partition; photo or video lost from local drive, memory card, or camera; file lost from mobile phones, etc. Recovery of data from both local drives and mobile storage devices. Recovery of documents, emails, photos, videos, audio files and more.

On-Site Support

On-Site Support

Having problems with your network or internet ? Printing problems ? Desktop problems ? Power backup issues ? Free collection / delivery of IT equipment.